Your privacy matters to us. This Privacy Policy explains what personal data wjevo collects, how we use it, and the rights you hold as a registered player on our Philippines mobile entertainment platform. Please read this page carefully before creating your account.
Last updated: 2025. This policy applies to all registered players on wjevo.bet.
When you register on wjevo, we collect the personal information you provide directly, including your full name, date of birth, email address, and contact details. We also collect account activity data such as login timestamps, game history, deposit and withdrawal records, and device information used to access the platform. Technical data including your IP address, browser type, and operating system may be collected automatically when you visit our site. This information helps us verify your identity, process transactions securely, and deliver a personalised experience suited to Filipino players. We do not collect more data than is necessary for the purposes described in this policy.
Your personal data is used primarily to operate and maintain your wjevo account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with regulatory requirements. We also use your data to communicate important account updates, respond to support enquiries, and send promotional offers where you have opted in to receive them. Aggregated and anonymised data may be used to improve platform performance, game offerings, and the overall user experience. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. All data processing is carried out on a lawful basis, including contractual necessity and legitimate interest.
wjevo does not sell your personal information to third parties under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your data to regulatory authorities or law enforcement agencies in the Philippines if required by applicable law. Any third party that receives your data is permitted to use it only for the specific purpose for which it was shared. We review our third-party partners regularly to ensure they maintain appropriate data protection standards.
We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server environments, and access controls that limit who within our organisation can view your information. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your wjevo account. If you suspect that your account has been compromised, please contact our support team immediately at [email protected]. We willinvestigate promptly and take appropriate action to secure your account.
We retain your personal data for as long as your wjevo account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum of five years following account closure to comply with anti-money laundering requirements. Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you. If you request the deletion of your account, we will process your request within a reasonable timeframe, subject to any outstanding legal obligations. You may contact our support team at any time to enquire about the specific retention periods that apply to your data.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no lawful reason for us to continue holding it. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw any consent you have previously given at any time. To exercise any of these rights, please send a written request to [email protected] with your registered email address and a description of your request. We will respond within 30 days and will not charge a fee for reasonable requests. If you are unsatisfied with our response, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
wjevo uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players interact with the platform. Essential cookies are required for the site to function correctly and cannot be disabled. Optional analytics cookies help us understand which features are most popular and where improvements can be made, but these are only activated with your consent. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of your account. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of wjevo.bet.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will notify registered players by email or through a prominent notice on the platform. The date at the top of this page will always reflect when the policy was last revised. Your continued use of wjevo after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way wjevo handles your personal data, please do not hesitate to get in touch. You can reach our data protection team by email at [email protected], and we aim to respond to all enquiries within two business days. For general platform questions, our FAQ page covers the most common topics raised by Filipino players. We are committed to handling all privacy-related matters with transparency, care, and respect for your rights.
The key points every wjevo player in the Philippines should know about how their data is protected.
We never sell your personal information to third parties. Your data is used solely to operate your account, process payments in PHP, and improve your experience on the wjevo platform.
All data transmitted between your device and wjevo is protected by industry-standard encryption. Our servers are secured with access controls and monitored continuously to prevent unauthorised access.
You can access, correct, or request deletion of your personal data at any time by contacting [email protected]. We respond to all data rights requests within 30 days, free of charge.
We keep your data only for as long as necessary to operate your account and meet our legal obligations. Once the retention period ends, your data is securely deleted or anonymised.
Whenever we make material changes to this Privacy Policy, registered players are notified by email or via an on-platform notice. You can always find the latest version on this page.
Our support team is available 24/7 to help Filipino players with any privacy-related concerns. You can also visit our FAQ for quick answers, or log in to manage your account preferences directly.